Henry Chapman

Henry Chapman

Hey there! I'm a researcher at Infegy, a data analytics company based in Kansas City that specializes in social listening. We use cutting-edge technology to analyze data from social media and other online platforms, providing clients with valuable insights into consumer behavior and trends.

Posts by Henry Chapman

What’s Wrong With Modern Social Listening? Part 1. Query Writing

What’s Wrong With Modern Social Listening? Part 1. Query Writing

And What Infegy Is Doing To Fix It

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Beyond Social Listening: Goodreads Reviews and Unstructured Data

Beyond Social Listening: Goodreads Reviews and Unstructured Data

Social listening has evolved beyond simply tracking brand mentions on Twitter or monitoring Instagram hashtags. Today's most potent social intelligence platforms like Infegy Starscape can extract insights from virtually any text-based source like Goodreads reviews (in the data science …

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Talent Monitoring With Social Listening Data

Talent Monitoring With Social Listening Data

Over the past year, one of the fastest-growing use cases for bulk social listening analytics has been talent management companies leveraging social listening APIs to track talent across multiple platforms with greater flexibility. These agencies specialize in managing and advising inf …

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Best Super Bowl Ads: What Social Listening Reveals About Impact

Best Super Bowl Ads: What Social Listening Reveals About Impact

As Kansas City continues its February tradition of Super Bowl appearances (we’re based in KC, sorry), another annual tradition captures the nation's attention: the battle for advertising supremacy during television's most-watched event. While football teams compete on the field, brand …

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The World’s Most Trusted Brands + Free Interactive Dashboard

The World’s Most Trusted Brands + Free Interactive Dashboard

Last year, we completely redesigned our Most Trusted Brands dashboard to provide daily updates on which brands people trust most worldwide. Since its launch, this interactive dashboard has informed thousands of users about the global trust landscape for the world’s most prominent bran …

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AI for Social Listening

AI for Social Listening

How AI Can Change Your Social Listening Practice Since the release of OpenAI’s generative models in late 2022, generative AI has become a buzzword in marketing. However, long before this, AI was the backbone of social listening tools, helping brands extract insights from massive volum …

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The Top Five Social Listening APIs For Data Innovation And Analytics

The Top Five Social Listening APIs For Data Innovation And Analytics

In the competitive landscape of advertising and consulting, leveraging robust social listening APIs is essential for informed business decisions and crafting targeted strategies for high-value clients. Selecting the right social listening API for data innovation and analytics initiati …

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Monitoring brand health with Infegy's free brand risk dashboard

Monitoring brand health with Infegy's free brand risk dashboard

Detect, React, Protect Much of the focus around social listening analysis is on examples of cheerful conversation, e.g., brand campaigns, messaging, and trust that went well. However, it's just as important to know where your brand needs to improve due to people’s tendency to repeat a …

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Building a powerful social intelligence web app

Building a powerful social intelligence web app

When building a customized web application based on social listening intelligence, you have to start with a solid data framework and clear goals in the story that you want to communicate to your prospective audience.

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The world’s most trusted brands + free interactive dashboard

The world’s most trusted brands + free interactive dashboard

In the not-too-distant past, brand trust was one of many factors that shaped how consumers choose a brand’s product or service over another company’s. In today’s tough market conditions, however, it can prompt a consumer to postpone or walk away from a purchase. Knowing how trusted yo …

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