Was Land Rover’s groundbreaking social media marketing campaign a success?

Posted by Eric on April 23, 2009
Business

Land Rover recently became the first brand to execute a national Twitter campaign to promote its newest models’ debuts at the 2009 New York Auto Show.

The campaign promoted hashtag #LRNY in out-of-home venues like billboards and taxi TVs to spread the word of Land Rover’s Twitter efforts.

Was it a success? The campaign cost Land Rover nearly nothing and generated a significant increase in buzz leading up to the New York Auto Show.

landrover_trend

According to a recent study, the best way to get Internet users to visit your website or follow your brand is brand mentions, not banner ads, pop-up ads, e-mail offers and sponsored links. So increased word-of-mouth chatter could be considered one form of success for Land Rover.

But what were people saying? Sentiment around Land Rover was largely positive during the spike in chatter, with words like “best” and “luxurious” appearing high in the results.

landrovers_sentiment

Digging a bit deeper, we wanted to identify the top influencers on Land Rover during the first few weeks in April. Using Social Radar, we created the visual ecosystem below showing some of the most influential sources and how they connected.

landrover_influence3

The visual is based on metrics such as the ratio of content matching the Land Rover query, post frequency, inbound link frequency, outbound link frequency, and more. For additional info, Social Radar users can click on any of the bubbles to see stats.

Nearly 45% of Internet users will visit a social network at least once per month, according to eMarketer, but social network advertising represents just 5% of overall online ad dollars. Should more companies follow Land Rover’s lead?

More importantly, can Land Rover use excitement around the campaign to sustain relationships with customers online?

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11 Comments to Was Land Rover’s groundbreaking social media marketing campaign a success?

Jacinta
April 23, 2009

Just posted on this here: http://www.freelancesocialmedia.com/twitter-hashtags-in-advertisements/

Was wondering if anyone else was utilizing hashtags in advertisements.

As far as what people were saying…gas guzzling wasn’t one of them? :)

Ollie Phillips
April 23, 2009

Great but for this to be meaningful, it would be good to chart against brands at the new york auto show, who didn’t have a twitter ad campaign running.

0.009 to 0.012 could be big or small, who knows? To judge success of their campaign - what is happening on the other brands at the same time is what is important.

Louis
April 23, 2009

I thought skittles were the first national US brand to use twitter effectively by publishing thier twitter feed on the home page of thier web site.

And as for sentiment - I love it but where are the conversion metrics?

[...] nice social media metrics from Infegy’s Social Radar tool. They took the time to investigate Land Rover’s often discussed Twitter campaign in New York that uses hashtags as a key part of the [...]

[...] was a suucess - largely based around the attention it generated.  He has helpfully re-tweeted some research done by a vendor of a monitoring product (Social Radar) which suggests that this was positive [...]

Richard Stacy
April 24, 2009

It was a good idea - but ultimately was flawed - as explained here http://tinyurl.com/cexfzo

[...] Twitter campaign in a bid to promote its newest models’ debuts at the New York Auto Show. So was Land Rover’s groundbreaking social media marketing campaign a success? - Nearly 45% of Internet users will visit a social network at least once per month, according to [...]

Dick Stacy
April 27, 2009

Richard Stacy, get over it already and stop pushing your unintelligible nonsense all over every blog that I end up at on this topic. I’m trying to do some research on this topic and all I see is you self-promoting and trying to ride the coat-tails of a campaign that generated so much buzz that it’s still being talked about all over the world. No one cares what you have to say since your thinking is flawed and you have absolutely no credibility. Go back to your angry little life so that we can quickly forget about you.

[...] update: I was just having a look at what sites were refering people to my blog and noticed one was this on account of the fact that I left a comment there.  I then saw that underneath my comment was [...]

[...] and word of mouth via Twitter. And the campaign seems to have been a success, generating an overwhelmingly positive sentiment via Twitter, while also generating a flood of free PR within the mainstream media for the [...]

[...] and word of mouth via Twitter. And the campaign seems to have been a success, generating an overwhelmingly positive sentiment via Twitter, while also generating a flood of free PR within the mainstream media for the [...]

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