samsung

Buzzword of the day: Ultrabook

Posted by Eric on January 12, 2012
Technology / No Comments

If 2011 was the year of the tablet the annual Consumer Electronics Show (CES), 2012 seems to be the year of the ultrabook. With sales of budget laptops plummeting, computer makers are swinging the pendulum toward sleeker, metallic and pricier portable PCs that they’re calling Ultrabooks. That’s the term coined by chip-maker Intel for a new class of laptops that, similar to the MacBook Air, are ultra-thin yet with internal processing on par with other laptops. The ultrabooks — manufactured by Toshiba, Samsung, Lenovo, HP, LG and others — are designed to start up as quickly as possible when turned on.

We used Social Radar to analyze conversations around Ultrabooks online.

Ultrabook buzz

The term ‘ultrabook’ wasn’t mentioned at all before May 2011. The term gained traction in late 2011, and now thanks to CES 2012 the term is skyrocketing.

Ultrabook sentiment

Conversations around Ultrabooks are currently 84% positive.

  • Acer appears in 23% of Ultrabook conversations and is 87% positive.
  • HP appears in 18% of Ultrabook conversations and is 88% positive.
  • Levono appears in 16% of Ultrabook conversations and is 96% positive.
  • MacBook appears in 17% of Ultrabook conversations and is 61% positive.
  • Samsung appears in 12% of Ultrabook conversations and is 80% positive.

Will you considering purchasing an Ultrabook?

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Case Study: Samsung Galaxy S

Posted by Eric on August 24, 2010
Technology / No Comments

Samsung turned heads this summer with its launch of the Galaxy S line of Android smart phones. Samsung even accomplished the rare feat of coordinating the launch across all four major U.S. carriers – T-Mobile (as the Vibrant), AT&T (as the Captivate), Sprint (as the Epic 4G) and Verizon (as the Fascinate).

With competition in the mobile market heating up, we decided to breakdown the buzz on the Galaxy S.

Chatter trend: iPhone vs. HTC Evo vs. Droid X vs. BlackBerry Torch vs. Galaxy S

Smart phone trend

Measuring chatter: iPhone vs. HTC Evo vs. Droid X vs. BlackBerry Torch vs. Galaxy S

Smart phone chart

As expected, iPhone 4 generated the most online chatter in the last month against the HTC Evo, Droid X, BlackBerry Torch and Galaxy S.

However, chatter around Galaxy S specifically has been steadily rising over the past several months.

Galaxy S chatter trend

screen-shot-2010-08-23-at-30142-pm

Galaxy S sentiment

Galaxy S sentiment

Sentiment around Galaxy S has been very positive, with 85% of conversations being positive and only 7% negative.

Galaxy S sentiment trend

Galaxy S sentiment trend

Galaxy S Negative Words

Galaxy S negative words

The word ‘problem’ was among the most frequently used negative words.

By drilling into individual posts for further analysis, we found the words ‘slow’ and ‘lag’ among those used most often with the word ‘problem’.

We also looked at the overall topic cloud to reveal some of the key words used in Galaxy S posts, sized by relevance and colored by sentiment.

Galaxy S Conversation Topics

Galaxy S topic cloud

The word iPhone appeared in 22% of Galaxy S posts.

Galaxy S iPhone

Galaxy S Most Influential Sites

Top Sources visualization

Analysis of the Top Sources using the Social Radar visualization tool reveals Engadget blog as the top source based on links in, links out and relevant posts.

Galaxy S chatter: Captivate vs. Epic 4G vs. Fascinate vs. Vibrant

Captivate vs Vibrant vs Fascinate vs Epic 4G chatter

We also analyzed chatter around each of the four Galaxy S phones: the T-Mobile Vibrant, AT&T Captivate, Sprint Epic 4G and Verizon Fascinate. At the moment, the Vibrant is generating the most chatter, followed by the Captivate, the Epic 4G and then the Fascinate.

Galaxy S content breakdown

Content categories

Further breaking down the percentage of content contributed by various sources reveals 67% of chatter around Galaxy S was generated by microblogs, 22% by blogs and 11% by forums.

So how does the Galaxy S chatter compare among Android enthusiasts vs. iPhone enthusiasts?

We created a watch list consisting of blogs and news feeds specifically focused on Android products, and compared which of the Android phones were generating the most chatter. We included Galaxy S, Galaxy A, Evo, Nexus One, Hero, Droid Incredible, Droid X, Droid 2 and myTouch on the chart below:

Android phone chatter among influential Android bloggers:

Android user chatter

Conversely, we thought it would be interesting to run the same query among top iPhone focused blogs and news feeds to see which of the Android phones were generating the most chatter among iPhone enthusiasts:

Android phone chatter among influential iPhone bloggers

Android phone chatter among iPhone sources

Nexus One dominated chatter among both Android and iPhone sources. Although the Nexus One has been on the market much longer than the Galaxy S and has been generating chatter for a longer period of time. Interestingly, the Galaxy S is not generating as much chatter among iPhone blogs and news feeds, though it is one of the most discussed among Android sources.  We will check back with an update and further analysis once the Galaxy S line has been on the market longer.

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Social Radar Top 50 Social Brands (September 2009)

Posted by Adam Coomes on October 02, 2009
Business / 1 Comment

The September 2009 Social Radar Top 50 measures the brands with the most active Web presence based on overall online conversation volume. To create the Top 50 list, we used Social Radar to analyze millions of blog posts, news feeds, forums, social networks and Twitter posts to aggregate a list of the words and brands mentioned most frequently on the Web during September 2009. The list measures the number of unique individuals or sources that posted content about each brand during September 2009 rather than the overall number of mentions, which would be more heavily influenced by big fans who post frequently about a specific brand.

Twitter falls a bit, but still takes top spot. LG’s new BL20 Chocolate helped LG jump 11 spots. NFL rises again this month as the NFL season heats up. MTV jumps 13 spots due to buzz around the MTV Video Music awards. AT&T’s announcement of MMS support on the iPhone raised AT&T’s position up 5 spots.

Rank

Chg

Brand

1

Twitter

2

(+1)

Facebook

3

(-1)

iPhone

4

Google

5

(+1)

Obama

6

(-1)

YouTube

7

(+1)

Apple

8

(-1)

Mac

9

iPod

10

MySpace

11

Microsoft

12

(+11)

LG

13

(+6)

NFL

14

(-1)

Windows

15

(-3)

Yahoo

16

(+1)

Fox

17

(+13)

MTV

18

(-4)

Disney

19

(-4)

BlackBerry

20

(-4)

Playstation

21

(+5)

AT&T

22

(-1)

BBC

23

(-5)

XBox

24

(-2)

Amazon

25

(-5)

Sony

26

(+3)

CNN

27

(+1)

Wii

28

(-2)

Nokia

29

(-2)

Linux

30

(+2)

Starbucks

31

eBay

32

(+5)

Skype

33

(-9)

Firefox

34

(-1)

ABC

35

Oprah

36

ESPN

37

(-3)

Ford

38

(-3)

Dell

39

UPS

40

Samsung

41

(+3)

NBA

42

Intel

43

Nike

44

(-6)

Wikipedia

45

(-4)

MLB

46

(-1)

Canon

47

(-4)

Marvel

48

CBS

49

(-1)

BMW

50

(-3)

Nintendo

View the full list below, or download the PDF. For additional information about how you can analyze chatter sentiment to gauge positivity/negativity, view key words mentioned about your brand and identify key influencers, visit www.infegy.com/socialradar.

Questions or comments? Twitter me @adamcoomes.

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Can anybody compete with the iPhone?

Posted by Eric on April 05, 2009
Technology / No Comments

There’s the iPhone…and then there’s everything else. iPhone generates more than twice as much chatter as the next highest competitor, dwarfing BlackBerry, Palm and Nokia. Interestingly, Nokia sells hundreds of different phone models; Samsung sells TVs, desktop monitors, etc. — doesn’t matter, iPhone still dominates web chatter.

cellphone

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