Can Method’s Shiny Suds clean up this social media mess?

Posted by almitra on December 03, 2009
Business

The other day, popular household cleaner producer Method pulled down a viral video meant to support the Household Product Labeling Acts, which would require disclosure of ingredients in household cleaners. The video, (which can be viewed through unauthorized versions on YouTube), received intense reactions from both sides of the emotional spectrum, from stamps of approval to boiling complaints and accusations of offensiveness. Let’s take a look at what was really going on in social media.

method sentiment trend

Looking at sentiment trend, we can see that negativity only began to rise recently and still does not compare to the amount of positive response it is getting online. However, as more attention is brought to the matter and word of mouth takes hold, it can be expected that this red line will continue to increase.

method word cloud sexism

One of the highest trending related topics to this campaign are the sexism complaints. Here we see that a whopping 11% of people posting are responding  positively to the fact that Method has pulled the campaign. So how much of a negative impact has this campaign really had on social media users?

method sentiment percent

This graph shows that 5% of all posts have negative sentiment towards the topic. Knowing this information, do you think that it was a good call for Method to pull the video down? I’d love to know what you think so feel free to leave a comment.

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2 Comments to Can Method’s Shiny Suds clean up this social media mess?

Alistair Maxwell
December 4, 2009

This is the tamest and most inoffensive thing ever. I guess the 5% neg comprises the socio-demographic that will ALWAYS complain against anything even remotely creative (which is excellent considering the norm is closer to 10%). Personally I liked it. I smiled. I believe that Social Media is the perfect forum for clips of this nature. It worked for me. I forwarded it to all my followers and facebook friends.

Good job, Method. However, you should have stuck to your guns and not pulled the video.

Kate
December 6, 2009

A group of bubbles (with male voices) leering at a naked woman in the shower?

One of the dumbest marketing moves ever, since women buy most of the cleaning products.

Creepy and degrading? Yes. Creative? Not at all. Women get leered at all the time, all we have to do is step outside. That’s reality, not creativity.

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